Restaurant Booking Conditions
All table bookings are asked to pay a £10 per person pre-payment and to authorise the capture of valid credit card details. Pre-payments are redeemable against the final food and drink bill for the corresponding table booking only; they are non-refundable. 24 hours notice is required for the cancellation of all reservations or to notify us of any change in the number of guests in your party; this includes tables booked in the garden. Additional space in the restaurant will not be reserved for tables booked in the garden should the weather prohibit dining outside. If correct notice is given, a prepayment is transferable to a future date. If correct notice is not given, if you fail to honour your reservation or if your party drops in number, we reserve the right to keep your pre-payment and charge your card an additional £40 per person booked. For parties larger than 6, additional conditions will be applied which will be communicated with you during the booking process.
The government restrictions affecting the number of guests and staff in the kitchen mean that we will be operating a strict policy regarding reservation times in order to give all of our guests the best food and service possible. Each table will have a 10 minute window to be seated and we regret to announce that if you or anyone in your party are late for a confirmed reservation, your booking will be pushed back to the next available slot (which could be after the remaining reservations have been served). Should tardiness of a party result in the cancellation of your confirmed booking, the above cancellation policy will be enforced.
Bar service will be temporarily unavailable. Please arrive for your reservation ready to be seated.
The proprietors shall accept no liability for all actual or alleged loss, liability, damage, compensation, injury, sickness, disease, death, medical payment, defence cost, cost, expense or any other amount, directly or indirectly and regardless of any other cause contributing concurrently or in any sequence, originating from, caused by, arising out of, contributed to by, resulting from, or otherwise in connection with a Communicable Disease or the fear or threat (whether actual or perceived) of a Communicable Disease.
Your card details are securely held by our PCI Compliant Payment Gateway. Red Lion reservations 01980 671124.